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This role is integral to our front-office operations, requiring a proactive, hands-on individual who can operate in a fast-paced and challenging environment.
Key Responsibilities:
• Provide end-to-end production support for trading systems, applications ensuring seamless front-office operations.
• Debug and troubleshoot technical reported system/ user issues efficiently, minimizing impact on business operations.
• Analyze incidents, identify root causes, and implement preventive measures.
• Engage in frequent problem management, ensuring long-term stability of systems.
• Communicate effectively with senior stakeholders, including Managing Directors, to provide timely updates and resolutions.
• Be ready to transform support, drive effort reduction, strategic fixes, build knowledge repository, shift left and more
Required Skills and Qualifications:
• Proficiency in at least one object-oriented programming language (e.g., Java, Python).
• Strong debugging and troubleshooting skills, with the ability to solve complex technical issues.
• Excellent communication skills to collaborate with stakeholders at all levels.
• Experience in a dynamic, high-pressure work environment.
• Prior experience supporting front-office systems is highly desirable, but candidates must demonstrate a willingness to embrace the challenges of such a role.
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