Job Description
1. Business Process Analysis:
· Work with stakeholders to understand their business processes and identify areas for automation and optimization using Pega applications.
· Conduct workshops to gather and document detailed business requirements.
2. Solution Design:
· Translate business requirements into functional specifications that align with Pega\'s capabilities.
· Design high-level workflows and process models based on the business objectives.
3. Collaboration with Stakeholders:
· Act as a bridge between business users and the technical development team, ensuring both sides understand the requirements and the solution approach.
· Facilitate discussions between business teams and IT to ensure alignment on project goals.
4. Pega Platform Expertise:
· Provide deep knowledge of the Pega platform, including its capabilities, limitations, and best practices.
· Recommend features, enhancements, or integrations based on Pega¿s product offerings to optimize business processes.
5. Solution Validation and Testing:
· Support the development team during the build phase by reviewing deliverables to ensure they meet business requirements.
· Participate in the testing phase by validating that the implemented solution works as intended and addresses the business needs.
6. Mentoring and Guidance:
· Provide guidance to junior business architects and business analysts on the team.
· Help with the development of best practices and methodologies for Pega projects.
7. Documentation and Training:
· Document business requirements, process flows, use cases, and functional specifications.
· Provide end-user training and support to ensure smooth adoption of the Pega-based solution.
8. Change Management and Support:
· Manage changes in project scope and ensure any modifications align with the business goals.
· Provide post-implementation support to address any issues and continuously improve the solution.